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Store Policy

introduction

  • site kuperwoman.com (the "Site") operated by Gal Kuperman ("Gal Kuperman " or "Kuperman " or the "Company") and is also used as a sales site for purchasing jewelry (the "Product").

  • What is stated in these regulations in the masculine language is for convenience only and the regulations refer to members of both genders equally.

  • The purchase through the site is subject to the conditions specified in these regulations.

  • The mere purchase of the product on the website will constitute a declaration by the customer that he has read the instructions of this regulation, understood them and agreed to them. The regulations constitute a binding contract between you and the company.

 

the purchase

  • The website allows customers to buy the product conveniently, easily and safely via the Internet. ​

  • The product can be purchased on the website at any time until the stock runs out. 

  • The purchase on the site is by credit card and the transaction will be carried out after approval by the credit card company. You can also pay in cash for self-collection.

  • The company reserves the right to stop the marketing and sale of the product at any time, as well as deny the right to purchase on the sales site at its discretion.


Shipments and returns

For KUPERWOMAN it is important that the customers wear the jewelry with joy. You should read all the details about the product you are interested in here on the website, and make sure that the size/size/color matches your desire. If you are not satisfied with the product you received, please let me know. 

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  • You can receive your order by courier to the door of your home/workplace or alternatively pick up from the studio in Moshav Kfar Oriya.

  • Fast home delivery - the cost of the delivery fee is NIS 55. Upon completion of the work, the order will be collected from the studio and the delivery will be delivered to the customer within 5 business days from the day of collection. The address and phone number of the contact person receiving the delivery must be filled in.

  • The order distribution time is between 8:00 and 18:00, it is recommended to choose the address where you are during these hours. 

  • It will not be possible to deliver items on Fridays/Saturdays/holidays.

  • KUPERWOMAN is not responsible for any act and/or omission of the delivery company and will not compensate for cases of this type, including delays in delivery. 

  • In areas where the delivery company does not arrive frequently, the customer will receive the shipment according to the arrival times of the delivery company.

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Terms of return / exchange of items bought on the site:

  • Anyone who purchases a product on the KUPERWOMAN website may cancel a transaction in accordance with the Consumer Protection Law, within 14 days of receiving the order from the website. 

  • It will not be possible to cancel a transaction of an item that was prepared on a personal order for the customer, including a name chain and a brooch. 

  • The product can be returned at the studio in Moshav Kfar Oriya or alternatively by sending the product by registered mail or courier mail to: Gal Kuperman , PO Box 120, Kfar Oriya. 

  • The tracking number given by the post office clerk should be kept for tracking and reference.

  • Instructions for safekeeping and storage are attached to the jewelry you purchased. No exchange or return will be possible due to damage caused by not following these recommendations.


Customer Service

  • For any questions or inquiries about the product, you can contact the company's service representatives by phone:052-8930293 or by email: Galkuperman@gmail.com


​Warranty and service

  • The warranty for the product covers material defects in the body of the product and/or its operation which were caused by the company.

  • The warranty for the products is given for a period of 14 days from the day the product arrives at the customer.

  • During the warranty period, the company will provide replacement or repair of the product in case the product arrives damaged to the customer. 

  • The warranty is only valid for a customer who holds an original proof of purchase and only if the purchase was made through the sales site Kuperwoman.com

  • . The company reserves the right to require the customer to prove that he is the original purchaser of the product.

  • The sole remedy for any defective product covered under the warranty is limited to repair or replacement of the defective product. The company's total liability with respect to any defective product will not exceed the purchase price of the defective product in any case.

  • The company's responsibility will not apply in cases where the defect in the product is caused by inappropriate, unreasonable or incorrect use by the customer.

  • The company will not be responsible for any direct or indirect damage resulting from the use or incorrect use of the product, including any accidental, special, indirect or consequential damage - as far as the law permits. The customer bears the responsibility and all risks and obligations for loss, damage and damage to his body and/or his property and/or the property and/or the bodies of third parties, arising from the use and/or non-use of the product, except in cases where it is determined that said damage was caused by the sole negligence of the company

  • To activate the warranty and receive service for the product, contact the company by phone:052-8930293  or by email:Galkuperman@gmail.com


​Information security and privacy

  • The KUPERWOMAN website, as well as sister companies and additional sub-factors operating on behalf of the KUPERWOMAN website and in accordance with the same standards, may use the information provided in the form in order to bring you the requested information and services. This personal information will not be disclosed and will not be used for marketing purposes without permission.

  • The company takes common precautions in order to maintain, as much as possible, the confidentiality of the information. In cases beyond the company's control and/or resulting from force majeure, the company will not be responsible for any damage of any kind, direct or indirect, caused to the customer, if this information is lost and/or used unauthorizedly.

  • The company undertakes not to make use of the information provided to it by the buyers except in order to enable the purchase on the sales site and in accordance with any law.

  • The "Submit" button implies consent to the KUPERWOMAN website or anyone on its behalf to use this personal information in order to provide you with information about the products and additional information via email or otherwise, about services and resources related to the company's products. In addition, this personal information may be used for market research purposes. If you would like to remove your personal information from the company's mailing list at any time, call 052-8930293 or email: Galkuperman@gmail.com By clicking the "Send" button, I confirm with my signature the form and its conditions.


Intellectual Property

  • All intellectual property rights on this sales site are the exclusive property of Maayan Drachi and the KUPERWOMAN brand.

  • Do not copy, reproduce, distribute, publish or use in any other way any information from the website and/or this sales website, unless consent has been given in advance and in writing on behalf of the company.


Law and Jurisdiction

  • The interpretation and enforcement of these regulations and/or any action or conflict arising from it shall be done in accordance with Israeli law only and the competent court in one of the districts of Tel Aviv-Yafo, Haifa, Jerusalem or Israel shall have exclusive jurisdiction.

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